Privacy Policy
Effective Date: January 26, 2026
Our Commitment
At SaharaTrek, your privacy matters. We collect only the information necessary to provide you with exceptional travel experiences in Morocco. We do not sell, rent, or share your personal information with third parties.
Information We Collect
When You Book a Tour:
- Name and contact information (email, phone)
- Travel dates and preferences
- Dietary restrictions or accessibility needs
- Passport information (only when required for accommodations)
- Payment information (processed securely through our payment providers)
When You Visit Our Website:
- Basic browsing data (pages visited, time spent)
- IP address and browser type
- Cookies for website functionality (you can disable these in your browser)
How We Use Your Information
We use your information solely to:
- Process and confirm your tour bookings
- Communicate with you about your trip
- Arrange accommodations, transportation, and activities
- Provide customer support
- Send occasional updates about our tours (you can unsubscribe anytime)
- Improve our website and services
What We Don’t Do
We do not:
- Sell your information to anyone
- Share your information with marketing companies
- Rent your contact details to third parties
- Use your information for purposes beyond providing our services
Who We Share With (Minimally)
We only share necessary information with:
- Hotels and riads – to confirm your reservations
- Local guides – to coordinate your tours
- Transportation providers – to arrange your transfers
- Payment processors – to complete transactions securely
These partners are bound by confidentiality and use your information only to provide the services you’ve booked.
Your Rights
You have the right to:
- Access the information we have about you
- Request corrections to your information
- Ask us to delete your information (after your tour is complete)
- Opt out of marketing emails
- Ask questions about how we use your data
Data Security
We protect your information through:
- Secure servers and encrypted connections
- Limited access (only staff who need it to serve you)
- Regular security reviews
- Secure payment processing (we don’t store credit card details)
Data Retention
We keep your information:
- During your tour – for service delivery
- After your tour – for 2 years (for customer support and legal requirements)
- After 2 years – we delete it unless you’ve requested otherwise
Cookies
Our website uses essential cookies to function properly. We don’t use tracking cookies or advertising cookies. You can disable cookies in your browser settings, though some website features may not work.
Children’s Privacy
Our tours are designed for adults. We don’t knowingly collect information from children under 16 without parental consent.
Changes to This Policy
We may update this privacy policy from time to time. We’ll post any changes on this page and update the effective date. For significant changes, we’ll notify you by email.
Contact Us
Questions about your privacy or this policy?
SaharaTrek
Email: info@saharatrek.com
Phone: (727) 266-6780
Address: SaharaTrek, 837 N. Keene Rd, Suite A, Clearwater, FL 33755
We’re happy to discuss how we protect your information.